Frankly Speaking

‘Context’ Many years ago, when we first started setting up shared services in a major technology firm, we embarked on a journey that had many unknowns. Whether it was scope of work, projects, technology, or processes – nothing was clearly outlined. We had few excel sheets to guide us through the process of setting up shared service organization. It was no more than a simple ‘lifting’ of processes from each entity into a regional centre. The initial days were tough – It was about power, control, and other hidden aspects in organization. The lower end resources who managed the day-to-day operations struggled to meet the expectations from the internal clients. We had ‘all fingers pointing at one direction: shared services’, and always for the wrong reasons. ‘No defined parameters’ Now, when I look back to the unwieldy phase – it appears that there were number of interventions that could have been employed to mitigate the organizational resistance. In my experienc

In ancient Chinese Philosophy, the concept ‘Yin-Yang’ describes how seemingly opposing forces work together to create wonders.   It takes a Sun and a Moon, a summer and winter, fire and water, Mars and a Venus to make life an enjoyable one.  Like the philosophy of ‘Yin-Yang’, the life at Oxford makes one to face seemingly different personalities, philosophies, doctrines, and yet all these differences are created with purpose…a purpose to serve humanity.   And it is because of this ultimate purpose that Oxford stands tall in all domains - whether it is academics, politics, business, or humanities. It’s a city like none other and its learning temple like none other. The Said Business School is an institution that embodies all the values of the City of Oxford. The Said Business School is a new business school when compared to most European and US business schools. Yet, it has reached a prestigious status and top rankings both in the academic world and business community. I believe