Effective Persuasion

Effective persuasion is a negotiating and learning process through which a persuader leads colleagues to a solve a problem through a shared solution. Persuasion requires careful preparation, constructed arguments, evidence, and emotional match


Four ways not to persuade:
  1. State a position at the outset, and then by process of persistence, logic, and exuberance try to push the idea!!
  2. Resisting compromise or middle-ground
  3. Believing that arguments and logic always win
  4. Believing that persuasion is an one-shot effort
Effective Persuasion:
Involves phases of discovery, preparation, and dialogue; dialogue happens before and during the persuasion process. Before the persuasion process, use dialogue to learn about the opinions, concerns, and perspectives. During the persuasion process, you invite people to discuss, even debate, the merits of your position, and then to offer honest feedback and suggest alternative solutions.

Most effective persuaders seem to share a common trait: they are open-minded, never dogmatic

Four essential steps in persuasion:
  1. Establish Credibility
  2. Identify common grounds with audience
  3. Use vivid language and compelling evidence
  4. Connect emotionally with audience
Establish Credibility:
In the workplace, credibility grows out of two sources: expertise and relationships; people with track record and who are known to be honest, steady, and reliable have an edge when going into any persuasion situation.

Evidence:
Supplement numerical data with examples, stories, metaphors, and analogies to make their positions come alive

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